Thank you for selecting the Woodpecker Exotica Retreat & Spa website (woodpeckerexotica.com) for your adventure and wildlife experiences. Your satisfaction is important to us, and we strive to deliver the best service. Kindly review our refund policy thoroughly before proceeding with a reservation or booking any of our services.
Reservation and Booking Cancellation
Cancellations by Customers: If you need to cancel your reservation or booking for any reason, please inform us as soon as possible. Our cancellation policy is as follows:
Free cancellation before 72 hours of check in time specified in website.
No refund after 72 hours of check in time specified in website.
No Shows: If you fail to arrive at the camp on the scheduled arrival date without prior notice, it may lead to the forfeiture of your reservation, and no refunds will be provided.